Privacy policy

Apart Daniela Fiss

Data protection declaration

We take the protection of your personal data very seriously. We therefore process your data exclusively based on the legal regulations (GDPR, TKG 2003). This information regarding data protection serves to inform you of the most important aspects of data processing within our website.

The following contains more information about how we process your data:

  1. Contacting us
  2. Collection and processing and storage of personal data
  3. Use of retrieved data
  4. Is personal data forwarded to third parties?
  5. Integration of third-party services and content
  6. Cookies
  7. Statistical evaluation / tracking
  8. Your rights
  9. Contact


  1. Contacting us

    When contacting us using the form on our website or by email, we will store the data that you have specified for the purposes of processing your query and in case of any follow-up queries. We will not pass on this data without your consent.

  2. Collection and processing and storage of personal data

    In principle, you can visit our website without having to inform us of who you are. Our web servers automatically save information of a general nature. This includes the type of web browser, the operating system used, the domain name of your Internet service provider, the website you come through to reach us, our web pages you visit, as well as the data and duration of the visit. This includes exclusively information that cannot be traced back to you specifically. We only evaluate this data in anonymous form and exclusively for statistical purposes only.
    Personal data is data such as your name, address, account, ID or telephone number, or your email address. We only collect, process or use your personal data if you have provided this to us of your own accord and also if it is permissible by law or you have given your consent. This usually happens when you enter into a contract with us online (booking), send us a request, an email or register for our newsletter.
    Should you enter into a contract with us, all data from the contractual relationship shall be stored up until the expiration of the retention period in compliance with tax legislation (7 years).

  3. Use of retrieved data

    We only use the personal data you have provided for the stated or agreed upon purposes, i.e. as a rule, in order to settle the agreement entered into with you, to respond to your enquiry as well as for information about the latest offers in our hotel.
    If you intend to make use of our services, only such data is collected as a general rule that we require to perform the service requested. If we ask you for more detailed data, then this is done on a voluntary basis. The personal data is processed exclusively to fulfil the service requested and to preserve legitimate internal business interests.

  4. Is personal data forwarded to third parties?

    The processing and use of your data for consultation, advertising and market research purposes is only undertaken with your explicit consent. Your data is not sold, leased or provided to third parties in any other way. Your personal data will only be transferred to government bodies or public authorities if this is required under mandatory national legislation.

  5. Integration of third-party services and content

    It may be that third party content, such as videos, map material or graphics from other websites are used when supplying our online services. This always assumes that the providers of such content (hereinafter referred to as "Third party providers") discern the IP address of the user. We endeavour to only use such content, whose respective providers only use the IP address for the supply of the content or offer an anonymisation of the IP address. However, we do not have any influence should third party providers store IP addresses for statistical purposes, for example. We shall inform the users about such a course of action once we become aware of it.

    1. Use of Google Maps
      This website uses Google Maps to display maps and to generate route maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you give your consent to the collection, processing and use of the automatically retrieved data, as well as the data you input yourself, by Google, one of its representatives, or third party providers. The terms of use for Google Maps can be found under the following address:
      More instructions on how to manage your own data in connection with Google products can be found on the Google-operated site

    2. Use of Adobe Typekit
      Adobe Typekit webfonts are used on this website. Typekit is a service offered by Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland (hereinafter referred to as "Adobe"), which grants us access to Adobe's font library. This service provides fonts that are shown in the web browser of the user after an Adobe server request (server location: Netherlands). The IP address of the user is transmitted here at the very least. More information can be found in the data protection notice of Adobe Typekit, which you can access here:

  6. Cookies

    Cookies are small text files, which facilitate the storage of specific device-related information onto the user's device (PC, smartphone, etc.). They are used to enhance the user friendliness of our website and thus simplify use for the user (e.g. storage of log-in details) on the one hand. On the other hand, they are used to record statistical data about the use of the website and to enable analysis of this for the purpose of improving the service. Users can influence the use of cookies. Most browsers have an option to limit or completely prevent the storage of cookies. It should, however, be noted that the use and especially the user convenience can be restricted without cookies.

    You will find further information here:
    Information on how to completely deactivate the cookies in your browser can also be found under the following links:

  7. Statistical evaluation / tracking

    The following services / mechanisms are used for the statistical analysis of the use of our website.

    1. Access data / server log files
      The supplier (or their website-provider) gathers data upon each user access to the service (so-called log files).
      The access data includes: Name of the retrieved web page, file, date and time of the retrieval, transmitted data volume, notification of successful retrieval, browser type along with version, the operating system of the user, the referrer URL (the previously visited site), an anonymised IP address (only the first octet) and the accessing provider.
      The provider only uses the log data for statistical analysis for the purpose of operation, security and optimisation of the service. These log records are automatically deleted after two months.
  8. Your rights

    In principle, you are entitled to the rights to information, correction, deletion (insofar as not opposed by any statutory requirement to preserve records), restriction, data portability, revocation and objection. You can complain to the regulatory body if you believe that the processing of your data violates data protection law or if you feel your data protection rights have been violated in any other way. This regulatory body is the data protection authority in Austria.

  9. You can reach us using the following contact information:

    Johannes Geiger
    Seilbahnstraße 17
    6533 Fiss
    Tirol · Austria

    +43 5476 6584

Your privacy

We use external services to display fonts and to analyse visitor numbers and data. These external services sometimes set cookies in your browser to identify you and collect further information. You can find more information in our privacy policy.

Services & Cookies in detail
Your settings

In this cookie we save the settings you have made here. Necessary so that this annoying banner only appears once and does not bother you every time you visit.

Cookie "your_privacy" · validity: 1 year

This is where we store which services & cookies you have accepted.
If we need new services, we will ask again.

Adobe Font

External fonts: Necessary for the website to look really good :)
No cookies are set by Adobe Fonts. According to Adobe, no other personal data is collected. You can find more information in our privacy policy.


Access analysis & statistics on visitor behaviour: not necessary

Cookie "_pk_ses.8" · validity: Session

Stores an active session. If this cookie is present, the session of the current visit is less than 30 minutes old. The number of visitors is incremented in the cookie pk_id.

Cookie "_pk_id.8" · validity: 1 year

This cookie is used by the Matomo software for the statistical evaluation of visitor access.